Is your e-shop running on Shoptet Premium? Through Mergado Marketplaces, you can import orders from marketplaces directly into your e-shop solution. Orders are synchronized every 5 minutes, and new orders are imported into Shoptet with the status “Not shipped.” In the direction from Mergado Marketplaces to Shoptet, statuses are synchronized as follows:
- “Ready”
“Nevyřízená” - “Sent” “Objednávka vyřízena”
- “Cancelled” “Zrušena”
How to start importing orders into Shoptet Premium?
1. Create API keys🗝️
In the Shoptet Premium administration, go to Connections > Private API and add a new private token.
2. Connect Shoptet Premium with Mergado Marketplaces 
In Mergado Marketplaces, go to the Connections section and select the connection to Shoptet Premium. Here, simply fill in the previously generated API token and the connection will start successfully.
2. Activate synchronization 
Go to the Orders > Activation section, activate synchronization, and save your changes. You can easily pause synchronization at any time on the activation page.
The order management system does not synchronize retroactively. So you don’t have to worry that your system will be flooded with all previous orders when you start it.
Important information:
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Products are paired with your Shoptet catalog based on the match between the “Product ID” in Mergado Marketplaces and the “Product Code” in the Shoptet catalog.
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The VAT rate for products paired with your catalog is copied directly from it. For unpaired products, the default VAT rate from your Shoptet administration is used.
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To import orders in foreign currencies, you must enable foreign currencies in the Shoptet administration in the “Settings” → “Basic settings” → “Currencies” section.
If you encounter any problems or have any ideas for improvement, please let us know at support mergado@mergado.com or here on the forum. Thank you!