Hello there,
I just received another message from our analyst saying that they noticed a discrepancy in the GA4 ecommerce tracking. Apparently, there is a discrepancy between the way items are formatted when sent as part of the add_to_cart
and view_cart
events. In case of add_to_cart
, the items contain a single property called item_category
which contains a comma-separated list of categories while the view_cart
’s items contain properties item_category
and item_category2...5
which seems to be the right way according to the docs: https://developers.google.com/analytics/devguides/collection/ga4/reference/events?sjid=1948950925526762964-EU&client_type=gtag#add_to_cart_item
Would it be possible to fix this?
Thanks,
Honza