# Creating a Shopify Connection for Mergado Marketplaces

**URL:** <https://forum.mergado.com/t/creating-a-shopify-connection-for-mergado-marketplaces/1220>\
**Category:** Mergado Marketplaces\
**Created:** [November 7, 2025, 8:06am UTC](https://forum.mergado.com/t/creating-a-shopify-connection-for-mergado-marketplaces/1220 "2025-11-07T08:06:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dominika.hrazdirova](https://forum.mergado.com/user_avatar/forum.mergado.com/dominika.hrazdirova/32/1065_2.png) [@dominika.hrazdirova](https://forum.mergado.com/u/dominika.hrazdirova)\
**Post date:** [November 7, 2025, 8:06am UTC](https://forum.mergado.com/t/creating-a-shopify-connection-for-mergado-marketplaces/1220/1 "2025-11-07T08:06:44Z")

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If you want to use **order synchronization for Shopify** , you first need to create a Shopify connection in **Mergado Keychain**.

> If you already have a connection from Mergado Keychain to Mergado via API using a **“custom app”** in the Shopify admin, you only need to adjust the list of permissions for that app in Shopify (see below).

This guide **strictly follows the official Shopify documentation and the current user interface** for creating apps using the **Shopify Developer Dashboard**.

**Official resources:**

> **[Create apps using the Dev Dashboard](https://shopify.dev/docs/apps/build/dev-dashboard/create-apps-using-dev-dashboard)**
>
> Create simple integrations and connect external services using the Dev Dashboard.

> You are creating a **custom API app for a single specific e-shop**. The app **does not need** to be published in the Shopify App Store.

* * *

## **1. Creating an app in Shopify**

For the Mergado Marketplaces API to access your Shopify account, you need to create an app with the required permissions.

### a) Open the Shopify Developer Dashboard

You can access the Shopify Developer Dashboard in two ways:

**Option A: Direct access**

1. Open [https://dev.shopify.com/](https://dev.shopify.com/)
2. Log in using your Shopify account
3. In the left menu, open the **Apps** section

**Option B: Via Shopify admin**

1. Open the **Shopify admin** of your e-shop
2. Go to **Settings** → **Apps**
3. Click **Develop apps**
4. Click **Build apps in Dev Dashboard**

 ![image](https://forum.mergado.com/uploads/default/original/2X/6/6823552a1ee9ac0e3587573138145c8dc06ac5c8.jpeg)

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### b) Create a new app

1. Make sure you are in the **Apps** section
2. Click **Create app**
3. Choose **Start from Dev Dashboard**
4. Enter an app name (e.g. `Mergado integration`)
5. Click **Create**

 ![image](https://forum.mergado.com/uploads/default/original/2X/5/5ca1c52b7dc0c929e329d462148bdba252d413e4.jpeg)

After creating the app, you will be redirected to the **Versions** tab.

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### c) Create an app version and set permissions (scopes)

Each app must have at least one **version** in order to be installed in an e-shop.

 ![image](https://forum.mergado.com/uploads/default/original/2X/7/76dd2fefe4a6f1eccff79671376e9830149c4066.jpeg)

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### d) Set access permissions

 ![image](https://forum.mergado.com/uploads/default/original/2X/2/2def99025af848413606341b3fd866dacc6025e6.jpeg)

1. In the **Access** section, click **Select scopes**
2. In the modal window, search for and check the following:

> Required permissions for Mergado Marketplaces:
> 
> - `read_customers` + `write_customers`
> - `write_orders` + `read_orders`
> - `read_products`
> - `read_shipping` + `write_shipping`
> - `write_order_edits` + `read_order_edits`

> And if you also want to import products into Mergado via the API, add:
> 
> - `write_products`
> - `read_products`
> - `read_markets`

1. Confirm by clicking **Done**

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### e) Release (publish) the version

1. Scroll down the page
2. Click **Release**
3. In the confirmation dialog, you can leave the version name empty
4. Confirm by clicking **Release**

 ![image](https://forum.mergado.com/uploads/default/original/2X/b/b66a55b3ff56b8e75fee07bcb675093ed024533e.jpeg)

The app version is now published and ready for installation.

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### f) Install the app in the e-shop

 ![image](https://forum.mergado.com/uploads/default/original/2X/3/35801e2ccca89f84201719763d71670480b31376.jpeg)  
 ![image](https://forum.mergado.com/uploads/default/original/2X/4/4dfb2a3634802dfdd05fdb814d499bb050b9f119.jpeg)

1. In the left menu, open **Home**
2. In the top right, click **Install app**
3. Select the Shopify e-shop you want to connect with Mergado
4. You will be redirected to the Shopify admin
5. Confirm the installation by clicking **Install**

The app is now installed in the e-shop.

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## 2. Connecting Shopify in Mergado Keychain

 ![image](https://forum.mergado.com/uploads/default/original/2X/5/5f08b5f32d263e5173f21ab5b505c6c74816f8f8.png)

To connect Shopify in Mergado Keychain, you need:

- **Shopify URL:**
  - Open the **Shopify admin** of the connected e-shop
  - In the left menu, open **Home**
  - In the **Domains** section, copy the e-shop URL
  - Example: `your-store.myshopify.com`

- **Shopify API access key:**
  - Return to the **Shopify Developer Dashboard**
  - Open your app
  - Go to **Settings**
  - In the **Credentials** section, copy the **Secret** value and paste it into Mergado Keychain

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## 3. Activating orders in Mergado Marketplaces

Go to **Orders \> Activation** in Mergado Marketplaces, click the Shopify icon and save your changes. The synchronization can be paused anytime on the activation page. Orders are synchronized every 5 minutes.

> ℹ The order management system will **not** sync past orders. So you don’t need to worry about your system being flooded with all previous orders when you enable the connection.

That’s it! 🎉 From now on, orders will be transferred regularly between your marketplaces and Shopify.

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<div class="post-metadata">

**Author:** ![dominika.hrazdirova](https://forum.mergado.com/user_avatar/forum.mergado.com/dominika.hrazdirova/32/1065_2.png) [@dominika.hrazdirova](https://forum.mergado.com/u/dominika.hrazdirova)\
**Post date:** [November 18, 2025, 1:08pm UTC](https://forum.mergado.com/t/creating-a-shopify-connection-for-mergado-marketplaces/1220/2 "2025-11-18T13:08:32Z")

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